FAQ

1. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and will be shown at checkout.

2. Do you ship internationally?

Yes! We offer worldwide shipping to most countries.

3. Can I track my order?

Absolutely. Once your order has been shipped, you'll receive a tracking number by email so you can follow your package.

4. What is your return policy?

We offer a 30-Day Money-Back Guarantee. If you're not completely satisfied, you can contact our support team to start a return.

5. Are your lights rechargeable?

Many of our products feature USB rechargeable batteries. Please check the product description for specific details.

6. Are your lights suitable for indoor and outdoor use?

Many of our lighting products are designed for both indoor and outdoor use. Please refer to the product specifications for recommended usage.

7. How can I contact customer support?

You can email us anytime at swedenlights@gmail.com. We aim to respond within 24 business hours.

8. Is my payment information secure?

Yes. We use secure, encrypted checkout to protect your payment information. Your data is never shared with third parties for payment processing beyond what's necessary to complete your purchase.

9. What payment methods do you accept?

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods available at checkout.

10. Can I change or cancel my order?

If your order hasn't been shipped yet, please contact us as soon as possible. We'll do our best to modify or cancel it before it's dispatched.

11. Do your products come with a warranty?

If a product includes a manufacturer's warranty, it will be mentioned on the product page. If you receive a defective item, contact us and we'll help resolve the issue.

12. How do I know if a product is in stock?

Our website is updated regularly. If you can add an item to your cart, it's generally available for purchase.